Appointments

Appointments allow us to see you more efficiently and are highly recommended.  Of course, emergency cases shall always receive top priority followed by Patients with previously scheduled appointments.  Walk-in appointments will be accomodated as quickly as possible, however there might be a short delay before being seen.  Appointments may be made by phone, or for additional convenience, requested online.

Drop-off services

For your convenience we do offer an early-morning drop-off service, usually beginning at 7:30 a.m. (if earlier only by prior arrangement).  A consent form and contact information will allow us to proceed with the care requested, and a doctor or staff person will discuss all pertinent information with you a time of your mutual convenience during the day.   As with office visits, drop-off appointments may be made by phone or requested online.

Broad Selection of Easy Payment Options

You have several choices of payment.  You may pay by cash, check or credit card at the time that services are rendered. For your convenience, we accept Visa, MasterCard, American Express, and Discover cards.  We can also help to process all nationally recognized pet insurance programs. 

We also accept CareCredit.  CareCredit is an increasingly popular consumer tool which provides low-interest credit for a wide spectrum of health care needs, both human and veterinary.  Feel free to ask us and we can help you with the simple phone or online application process.

In addition, if you choose, we can also establish a monthly payment program for you that we call "TotalBond's Compassionate Payment Plan."  It works like most personal charge accounts at retail stores.  We trust you.  And we want to provide uncompromised quality care, as worry free as we can.

Here are some of the specifics of TotalBond's Compassionate Payment Plan.  Before we begin providing services, we shall give you an estimate of the total cost--as accurately as we can.  We want to relieve you of any concerns you might have at this time.  After the services are delivered, we create, with you, a plan that fits your budget.  We shall require a portion of the initial invoice be paid "down."  That is, you shall pay (by cash, check or credit card) a portion of the total invoice upon our initially providing you with the products and services included in the first invoice or estimate.  Then, beginning the first of each month, you shall pay on the remaining balance, including a reasonable interest charge, until the amount is paid in full.  Ask at our hospitals about the details and clarification.

Patient Arrivals

For your protection, and that of others, we ask that all dogs be on a leash and properly controlled while in the waiting area or exam rooms, and that cats be presented in an appropriate cat carrier or on a leash.  Thank you.